Job Summary
A software company is in need of a Remote Customer Success Business Insights Analyst in Austin.
Core Responsibilities Include:
- Providing critical reports, data analysis, and interpretation
- Developing the logic behind dashboards and standard reports
- Providing ongoing insight to Customer Success stakeholders
Qualifications for this position include:
- Completing a Bachelor’s degree in Business, Analytics, MIS, Economics, Management, or equivalent
- A self-motivated person with a passion for customer service strategy, data, and operations
- A good listener with strong empathy skills, has an inquisitive mind
- Someone who loves to collaborate, has strong follow-through and phenomenal communication skills
- Resilient and positive, extremely detail-oriented, with a drive for results