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Remote Customer Success Director

Job is Expired
Location: California, New York
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 15, 2019
Job Category: Account Management, Management
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Management

Job Summary

A company that offers an employer-facing mental health solution needs applicants for an opening for a Remote Customer Success Director.

Candidates will be responsible for the following:

  • Overseeing the entire customer lifecycle post-sales
  • Implementing strategic initiatives relating to Customer Success
  • Leading a team of Customer Success Managers

Position Requirements Include:

  • 5+ years in Customer Success in a B2B environment managing and scaling a team
  • Ability to define, surface and report on Customer Success KPIs
  • Proven track record of renewing and expanding accounts

COMPLETE JOB DESCRIPTION

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