Job Summary

A travel website is filling a position for a Remote Customer Success Executive.

Individual must be able to fulfill the following responsibilities:

• Make outbound calls to our current customers prior to renewal dates and ensure continuity with the solution
• Support and guide customers through the subscription renewal process
• Renegotiate contracts based on current markets, upsell additional features

Applicants must meet the following qualifications:

• Min 3 years of sales experience
• Excellent written and oral communication in the relevant language/s of the country covered
• Superior sales, negotiation and closing skills with a proven track record of exceeding goals
• Account renewal, customer retention, and/or account management experience
• Bachelor’s Degree
• Not intimidated by technical interaction, co-browsing with customer on-line