Remote Customer Success Expert

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Tuesday, September 11, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software-as-a-service company is in need of a Remote Customer Success Expert.

Must be able to:

  • Perform day to day customer contact via email or scheduled calls
  • Write a support article or record a screencast for our knowledge base
  • Walk a prospective customer through a demo

Must meet the following requirements for consideration:

  • Great attitude and truly love helping people
  • Empathetic to customer needs and can see other people’s points of view
  • Excellent written and verbal communication skills
  • Curious and self-driven learner
  • Know how to prioritize
  • Have spent time in a customer success or support role