Remote Customer Success Innovation Senior Manager in Los Angeles

Location: California

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 16, 2020

This job expires in 22 days

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A cloud infrastructure and visualization solutions provider needs applicants for an opening for a Remote Customer Success Innovation Senior Manager in Los Angeles.

Core Responsibilities Include:

  • Deploying plans for financial targets, people, process, resources, and tooling
  • Connecting the customer success innovation strategies to operational execution
  • Executing just in time Customer Success model

Skills and Requirements Include:

  • 3+ years scaling a high-growth, customer-centric enterprise solution or SaaS technology managing at-scale teams
  • Experience in developing and executing on tech touch and JIT / Low Touch customer success strategies
  • Exceptional problem-solving, strategic, and analytical skills combined with excellent business acumen
  • Ability to adapt and change with the needs of the organization and business
  • Manages confidentiality without exception; demonstrates outstanding judgement
  • Ability to create effective relationships, listen, communicate, influence, and collaborate cross-team at all organizational levels