Remote Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 11, 2018

Job Category: Account Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An IP management company is seeking a Remote Customer Success Manager.

Candidates will be responsible for the following:

  • Manage customers proactively to develop and maintain a firm understanding of their business needs
  • Offer solutions, recommendations, and provide the support they need to accomplish their IP strategy
  • Identify and resolve issues; work with colleagues across the organization to oversee the implementation solutions

Position Requirements Include:

  • Must have excellent interpersonal skills
  • Must be able to collaborate with product partners and other stakeholders
  • Must be able to maximize the existing revenue and ensuring the delivery of the products and service
  • Must have strong communication and organizational skills