Job Summary

A staffing firm is seeking a Remote Customer Success Manager.

Candidates will be responsible for the following:

• Serving as the escalation point for customer issues
• Implementing scalable methods for communicating best practices
• Driving renewals and with sales teams to drive expansions

Qualifications for this position include:

• Bachelor's Degree or equivalent experience
• Minimum 10 years of relevant work experience
• Demonstrated success in Customer Success
• Ability to work independently and in a strong team environment
• Proven track record leading customer engagements
• Other requirements as outlined in the job description