Remote Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 20, 2019

This job expires in 4 days

Job Category: Customer Service, Sales

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company is searching for a person to fill their position for a Remote Customer Success Manager.

Core Responsibilities Include:

  • Engaging with customers and internal stakeholders and constituents
  • Driving a set of specific plans to ensure customers remain customers
  • Meeting quarterly defined renewal rate and expansion targets

Applicants must meet the following qualifications:

  • 1 year in customer facing roles
  • Ability to coordinate and collaborate with multiple parties to reach a desired outcome
  • Experience reviewing contracts
  • Experience negotiating, preparing proposals