Remote Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 31, 2020

This job expires in 7 days

Job Category: Business Operations

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A cloud-based computing software firm has a current position open for a Remote Customer Success Manager.

Core Responsibilities Include:

  • Owning a customer success strategy
  • Establishing relationships and consistent touchpoints with key customer stakeholders
  • Guiding customers on best practices

Required Skills:

  • At least 10 years’ experience working with life-sciences companies
  • Ability to travel 25%
  • Bachelor's Degree or equivalent knowledge
  • Track record of leading life-sciences software implementation projects
  • Proven ability to translate between IT and business stakeholders
  • 21 CFR Part 11 and/or GxP domain knowledge