Remote Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 18, 2020

This job expires in 21 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company is in need of a Remote Customer Success Manager.

Core Responsibilities Include:

  • Managing the end-to-end client lifecycle for a growing list of enterprise customers
  • Leading the customer implementation process
  • Monitoring performance and deliver quantifiable and qualitative insights to customers

Required Skills:

  • Passionate about bringing world-class healthcare to those who need it
  • 3+ years of experience in enterprise-level customer success / account management roles
  • Experience building relationships with team members, customer stakeholders, c-level executives, and third party organizations
  • Strong process orientation skills
  • Strong growth mindset and ability to influence via analytical and story-telling skills