Job Summary
A software development company has an open position for a Remote Customer Success Manager.
Must be able to:
- Lead a team
- Support and direct new and experienced CSMs
- Serve as a coach and a leader, helping to develop the skills of team
Skills and Requirements Include:
- Experience working at a marketing, software, management and/or consulting company
- Proven leadership ability
- Worked effectively with all levels of management
- Experience handling customer escalations