Remote Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 19, 2020

This job expires in 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software development company has an open position for a Remote Customer Success Manager.

Must be able to:

  • Lead a team
  • Support and direct new and experienced CSMs
  • Serve as a coach and a leader, helping to develop the skills of team

Skills and Requirements Include:

  • Experience working at a marketing, software, management and/or consulting company
  • Proven leadership ability
  • Worked effectively with all levels of management
  • Experience handling customer escalations