Remote Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jun 04, 2021

This job expires in: 21 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software technology company has a current position open for a Remote Customer Success Manager.

Must be able to:

  • Learn about our product and our users, with the goal of deeply understanding both
  • Train and support new users on the platform
  • Ensure our customers are extracting full value from the product

Required Skills:

  • 2 or more years of experience working customer success for B2B SaaS products
  • Developed a love of thinking critically to get the root of issues quickly & have the skills to clearly communicate resolutions
  • Ideally been on the ground floor of a startup
  • You understand what the startup journey looks like and have the desire to repeat it

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