Remote Customer Success Specialist in Bellevue

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 01, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A platform of legal software solutions that help lawyers manage, automate and grow their firms is in need of a Remote Customer Success Specialist in Bellevue.

Core Responsibilities of this position include:

  • Improving client retention
  • Communicating customer issues/requests to development team
  • Working with the latest cloud support systems such as Zendesk, JIRA, Salesforce, RingCentral, etc

Skills and Requirements Include:

  • 2+ years customer support experience
  • Excellent verbal and written communication skills
  • Computer skills and technical proficiency
  • Experience in the legal or consulting industry advantageous
  • Conflict management skills
  • Works collaboratively and energetically

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