Job Summary
Customer Support at Datantify - The Biggest High-Quality Global Company Database
The mission of Datantify is providing the most topicality details about companies in the World, like Name, Industry, Locations and Addresses, and Contact data.
Datantify is a dynamically growing young company, which allows users to build a personal database of companies from the trade or and location they looking for. We collected more than 79 million companies from over 4 thousand industries and near 200 countries, thanks that, users can build and export a really huge database by a few clicks. Our biggest pride is real-time updating the database without any repetition. Our customers' opinions speak for themselves.
Our crew mainly consists of young and friendly people, which provide work in a nice atmosphere. It does not influence a reduction of performance or development, on the contrary. By young and full of positive energy team development and perfecting the skills takes place much faster.
As a Customer Service Agent, your role is, together with your team, to handle customer issues with empathy and efficiency. You must to be fluent in English. The role consists of handling and responding to end-users' requests through multiple contact channels (phone, e-mail, chat).
It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.
Responsibilities:
Work with people
Helping the team with the main product
Helping customers in ours offers
Requirements:
Being native/fluent in Dutch and English in a communicative level.
Politeness, courtesy and good communication skills.
Time management and multitasking abilities.
Ability to work in groups.
Flexibility in working hours and ability to work in shifts.
Software skills.
Knowledge of the needs of social media users
Ability to work independently and in a team
Benefits:
Attractive monthly salary
Full-time job with free weekends and all holidays
Frequent integration events
Professional equipment and office equipment
Unlimited coffee/tea and water
The best atmosphere in a young team
Bonuses
If you are interested our job offer feel free to apply, and if you want to know more about our company and what we doing check out our site and do not forget about the blog. Before sending an application please read our history.
