Remote Customer Support Dispatch Scheduler

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 18, 2020

This job expires in 30 days

Job Category: Administrative, Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level

Job Summary

A scientific company is filling a position for a Remote Customer Support Dispatch Scheduler.

Individual must be able to fulfill the following responsibilities:

  • Dispatching and scheduling work orders
  • Answering and directing calls
  • Coordinating onsite visits between CSE and customers

Position Requirements Include:

  • Excellent communication and systematic problem-solving skills
  • Data entry and customer call skills
  • Experience with computers
  • Ability to process purchase orders and send acknowledgments
  • Ability to communicate with other teams
  • Ability to respond to customer escalations