Remote Customer Support Manager

Location: Utah

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 11, 2021

This job expires in: 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A financial technology company is in need of a Remote Customer Support Manager.

Core Responsibilities Include:

  • Developing great working relationships with each support team member
  • Partnering with TechOps Engineers to implement a process to gather current issues and update them regularly for the team
  • Reviewing tickets and chats to ensure the team is giving world class customer service

Position Requirements Include:

  • Previous experience working in an execution-driven SaaS organization
  • Minimum of 5 years of experience leading a team of highly motivated individuals
  • Ability to think through and solve deeply technical challenges
  • Demonstrated ability in leading a group of technical individuals
  • Willingness to always learn and improve yourself

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH