Remote Customer Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 04, 2021

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that help entrepreneurs monetize their knowledge online is searching for a person to fill their position for a Remote Customer Support Specialist.

Core Responsibilities of this position include:

Answering support questions via email
Helping to moderate and interact with private Facebook community
Identifying potential customers that might need to be reached out to for additional help

Applicants must meet the following qualifications:

The desire to make impact, and improve our already outstanding support
Prior experience in a customer support role
Great empathy and care for our customers, and is excited to help them succeed
Excellent written communication ability
Experience in the world of online courses and digital marketing

COMPLETE JOB DESCRIPTION

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