Remote Customer Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 04, 2021

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that help entrepreneurs monetize their knowledge online is searching for a person to fill their position for a Remote Customer Support Specialist.

Core Responsibilities of this position include:

  • Answering support questions via email
  • Helping to moderate and interact with private Facebook community
  • Identifying potential customers that might need to be reached out to for additional help

Applicants must meet the following qualifications:

  • The desire to make impact, and improve our already outstanding support
  • Prior experience in a customer support role
  • Great empathy and care for our customers, and is excited to help them succeed
  • Excellent written communication ability
  • Experience in the world of online courses and digital marketing

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