Remote Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 16, 2021

Job Summary

A developer of software for laboratory management has a current position open for a Remote Customer Support Specialist.

Core Responsibilities Include:

  • Providing industry leading e-Commerce customer support to all users via live chat, email, and phone
  • Communicating with our vendor partners on a regular basis to get our customers the information they need in a timely manner
  • Assisting users in troubleshooting use of the company's software

Skills and Requirements Include:

  • 1-2 years experience in high-touch customer service
  • Fantastic written and verbal communication ability
  • Detail-oriented with strong multi-tasking and organizational skills
  • Ability to work during our core hours of 8am-5pm PST

COMPLETE JOB DESCRIPTION

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