Job Summary
A business technology company is seeking a Remote Customer Support Specialist in Austin.
Individual must be able to fulfill the following responsibilities:
- Help and amaze our reward recipients via phone and email
- Share in the excitement of our reward recipients accomplishment
- Be able to troubleshoot multiple issues while maintaining a pleasant demeanor
Must meet the following requirements for consideration:
- Have the ability to work effectively and efficiently with customers who have varying degrees of product and technical proficiency
- Be a team player who is willing and able to openly communicate with all customers both internal and external
- Have a talent for multitasking and continuously changing priorities
- You absolutely need to be a quick learner. We are moving fast and growing every month
- Need to be tech savvy - you will be regularly talking to folks using all of the latest tech - smartphones, web apps, the latest company software, etc
