Job Summary
An online store and editorial magazine is seeking a Remote Customer Support Specialist in Portland.
Core Responsibilities of this position include:
- Consistently delivering a positive customer support experience
- Communicating clearly and effectively with customers via email, live chat, and phone
- Analyzing return trends and suggesting updates to products based on customer feedback
Position Requirements Include:
- Strong written and verbal communication
- Ability to provide articulate and concise solutions for customers
- Must have relevant experience in customer support, ideally for an online company
- Must be tech savvy and have the ability to learn new programs quickly
- Possess a high level of positive energy and interest in customer inquiries
