Job Summary

An online store and editorial magazine is seeking a Remote Customer Support Specialist in Portland.

Core Responsibilities of this position include:

• Consistently delivering a positive customer support experience
• Communicating clearly and effectively with customers via email, live chat, and phone
• Analyzing return trends and suggesting updates to products based on customer feedback

Position Requirements Include:

• Strong written and verbal communication
• Ability to provide articulate and concise solutions for customers
• Must have relevant experience in customer support, ideally for an online company
• Must be tech savvy and have the ability to learn new programs quickly
• Possess a high level of positive energy and interest in customer inquiries