Remote Customer Support Supervisor

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 06, 2023
This job expires in: 1 days

Job Summary

A education solutions provider has an open position for a Remote Customer Support Supervisor.

Core Responsibilities of this position include:

  • Analyzing volume forecasting to make necessary changes in staffing to ensure customer satisfaction
  • Serving as a liaison to customer facing leadership in resolving complex issues with large scale customers

Must meet the following requirements for consideration:

  • Bachelor's degree from four-year College or University
  • 2+ years of experience working in a customer service environment with direct customer contact
  • Ability to read and interpret policies, technical documentation, and reports

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