Job Summary

A software development company is filling a position for a Remote CX Readiness and Communications Manager.

Individual must be able to fulfill the following responsibilities:

• Plan, draft and execute internal readiness plans and customer comms
• Facilitate escalations and readiness impact communications with senior management
• Ensure strategic delivery coordination, capacity, and operational readiness planning against and beyond business plans

Required Skills:

• A collaborative, open attitude and a history of working in global cross-functional teams
• 5+ years of employee and/or customer-facing communications experience
• Unfazed by constant change, growth, and fast pace
• Excellent executive communication and interpersonal skills
• Experience in communications that are operational and/or technical in nature for a mid-to-large size business
• Superior project management and time management skills