Remote D365 Customer Engagement Support Consultant

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 15, 2019

This job expires in 20 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company is in need of a Remote D365 Customer Engagement Support Consultant.

Core Responsibilities of this position include:

  • Providing functional application help desk support
  • Supporting the Client Services Delivery Teams

Applicants must meet the following qualifications:

  • Bachelor’s degree in Accounting, Business, Computer Science, or related field
  • 3+ years of Microsoft Dynamics CRM implementation or support experience
  • 3+ years of industry and/or consulting experience
  • Skilled in planning, organizing, and managing time across multiple tasks
  • Skilled in understanding customer needs and providing quality customer service
  • Ability to build rapport with clients