Remote Data Platform Customer Success Associate

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Apr 28, 2022
This job expires in: 11 days
Job Summary

A collaborative data platform is seeking a Remote Data Platform Customer Success Associate.

Individual must be able to fulfill the following responsibilities:

  • Monitor and escalate any concerns around product engagement
  • Identify opportunities to scale resources and improve the end-to-end journey for the startup segment
  • Own process improvement for the startup segment

Skills and Requirements Include:

  • Motivation to be a champion of customers and represent their voice with empathy
  • Strong desire to learn and curiosity to understand how things work
  • Creative problem solving skills, you won't be using a playbook
  • Exceptional ability to prioritize and manage competing tasks
  • Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes
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