Job Summary

An enterprise software company has an open position for a Remote Digital Customer Success Manager.

Must be able to:

• Interact with a variety of customer profiles
• Support the successful adoption and expansion of their Atlassian solution investment
• Reach into all parts of Atlassian as the primary champion of the user's cause

Required Skills:

• 5-7 years in relationship management or account management
• Experience with one of the following with Atlassian products
• Data-driven Advocacy, Storytelling, and visibility on key insights and trends
• Experience designing and improve the collaborative relationships internally
• Ability to screen potential team candidates for communications, business, and technical competency
• Optimizing and iterating on process, identifying ways to offload repeatable work