Remote Digital Customer Success Manager in Lake Mary

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 22, 2021

This job expires in: 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is in need of a Remote Digital Customer Success Manager in Lake Mary.

Core Responsibilities Include:

  • Maintaining communications in private community-based forums
  • Assisting customers in a professional manner
  • Tracking and entering data into systems of record

Skills and Requirements Include:

  • Must have the ability to work with multi-functional teams in virtual and face-to-face environments
  • Excellent problem-solving skills
  • Marketing/communication experience (digital campaigns)
  • Or renewals account management experience
  • Or has been in a customer success manager role

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