Job Summary
An online fashion marketplace is seeking a Remote Dispute Management Community Associate.
Must be able to:
- Review dispute cases filed by buyers
- Respond to user support requests regarding dispute cases
- Investigate all aspects of an order to assist in determining a resolution
Applicants must meet the following qualifications:
- Passionate about community and customer service
- Ability to spot inconsistencies and investigative nature
- A positive attitude with the ability to turn a negative into a positive
- Endless patience and contagious positive energy