Job Summary
A software development company needs applicants for an opening for a Remote Distribution Product Support Specialist.
Must be able to:
- Record incident related information
- Conduct analysis
- Gather information
Must meet the following requirements for consideration:
- BA/BS in Computer Science OR
- Equivalent combination of education and experience
- 2+ years prior technical support experience
- Ability to troubleshoot
- Ability to recommend resolutions to customer