Job Summary

A software and support company is searching for a person to fill their position for a Remote eCommerce Customer Success Manager.

Core Responsibilities of this position include:

• Managing a book of lower touch clients (~500)
• Owning the post-sales relationship with customers

Required Skills:

• 2+ years customer success or account management experience at a SaaS company
• Excellent communication skills – both written and verbal
• Tech-savvy, adaptable, and comfortable with frequent functionality updates