Remote Education Software Customer Support Specialist in Salt Lake City

Location: Utah

Compensation: Salary

Staff Reviewed: Thu, Jul 22, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An education management company has a current position open for a Remote Education Software Customer Support Specialist in Salt Lake City.

Must be able to:

  • Resolve inquiries via phone, live chat, and email
  • Adhere to and exceed set KPI targets
  • Troubleshoot customer issues and provide customized recommendations

Skills and Requirements Include:

  • 2+ years of work experience in a technical support and customer facing role
  • Ability to convey complex technical information in user-friendly ways
  • A passion for supporting teachers, administrators, and school districts
  • The ability to quickly develop an understanding of customers’ objectives
  • The ability to learn and work with new technology platforms

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH