Remote Education Technology Customer Support Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, May 21, 2020

This job expires in 22 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Seasonal

Employer Type: Employer

Job Summary

An education technology company is filling a position for a Remote Education Technology Customer Support Agent.

Core Responsibilities of this position include:

  • Providing inbound, live support for customers
  • Assisting in the analysis of access and registration issues
  • Identifying issues with digital solutions

Must meet the following requirements for consideration:

  • High school graduate
  • Proven understanding of Microsoft operating systems and Office suites
  • Proven understanding of popular internet browsers
  • Proficient in keyboarding
  • A dedicated workspace free of noise and distractions
  • A cable or fiber optics broadband internet connection