Remote Educational Software Customer Success Representative

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 23, 2021

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An e-learning software development company needs applicants for an opening for a Remote Educational Software Customer Success Representative.

Must be able to:

  • Develop success plans, where applicable, to drive customer adoption
  • Manage all post-sales activity
  • Increase customer retention by conducting regular check-ins, and performing business reviews

Applicants must meet the following qualifications:

  • 2+ years experience in SaaS
  • 3+ years experience working in customer-facing, account management or sale roles
  • Experience working in a high-volume, technology-assisted environment
  • Strong verbal and written communication skills with a passion for developing deep customer relationships
  • Resilient, adaptable and thrives in a fast-paced environment
  • Ability to work independently, while also contributing as part of a team

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