Remote Electric Vehicle Charging Technology Customer Support Representative

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Mon, Mar 22, 2021

This job expires in: 11 days

Job Category: Marketing

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A developer of electric vehicle charging technology is filling a position for a Remote Electric Vehicle Charging Technology Customer Support Representative.

Core Responsibilities of this position include:

  • Receiving inbound calls from current and prospective customers
  • Gathering customer’s information and determine the issue by evaluating and analyzing the symptoms
  • Performing basic account maintenance functions (e.g. password reset, address changes)

Skills and Requirements Include:

  • Knowledge of relevant software computer applications and equipment
  • Excellent written and verbal communication skills
  • Proper phone etiquette
  • Demonstrated proficiency in typing and grammar structure
  • Knowledge of customer service principles and practices

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