Job Summary

A behavioral health solutions company has a current position open for a Remote Employee Assistance Program Behavioral Health Call Center Representative.

Core Responsibilities of this position include:

• Providing routine referrals to callers to staff offices or network providers
• Receiving initial calls from providers and clients, assist with needs and routing appropriate calls
• Simultaneously communicating telephonically and type

Required Skills:

• Able to concurrently communicate telephonically and type
• High school diploma plus 5 years of customer service experience, or associate's degree and three years of related experience
• Proven written and oral communication skills
• Organizational skills
• Demonstrated willingness to work within a collaborate, team-oriented environment