Job Summary
An information technology company needs applicants for an opening for a Remote End User Services Team Lead.
Core Responsibilities of this position include:
- Serving as the interface to the customer for end user services
- Leading productivity across regions
- Driving field service project performance across regions
Qualifications for this position include:
- Ability to work onsite as needed
- High School diploma or GED
- 5-7 years' experience in a leadership role
- Familiar with ITSM and Request Management systems
- Escalation management experience
- Other requirements as outlined in the job description