Job Summary
A software technology company is in need of a Remote Enterprise Customer Success Manager.
Must be able to:
- Drive engagement & adoption and foster enthusiastic, passionate customers
- Partner with senior executives to uncover business pain and strategic mapping of value
- Own customer satisfaction, retention, and expansion
Qualifications for this position include:
- 3+ years of relevant work experience
- Excellent verbal and written communication skills
- Previous B2B SaaS and enterprise software experience
- Passionate about providing an exceptional customer experience
- Creative, resourceful, detail-oriented, and well-organized
- Someone who flourishes when given responsibility and a sense of ownership
