Job Summary
An information technology company needs applicants for an opening for a Remote Enterprise SaaS Implementation Manager.
Individual must be able to fulfill the following responsibilities:
- Conducting internal research and troubleshooting common client issues
- Escalating to other teams as needed for resolution
- Serving as a liaison between the customer and various key operational departments
Applicants must meet the following qualifications:
- 5+ years of relevant experience
- Experience in Program Management and large, enterprise SaaS-based implementations
- Experience in a consulting, product, sales support, and/or services delivery function
- Understanding of both syndicated and household panel data and their uses
- CPG, Consumer Electronics, Apparel, and/or Retail industry knowledge
- Ability to engage with senior level executives in strategic meetings