Job Summary
A government agency is seeking a Remote Enterprise Service Desk Analyst.
Core Responsibilities of this position include:
- Managing an effort of continuous improvement that exceeds customer expectation
- Driving innovation thru monitoring and evaluating emerging technologies
- Providing first and second tier service or support to a variety of government functions
Skills and Requirements Include:
- 4 years of current and progressive related work experience in IT and customer service work
- Ability to provide basic troubleshooting of IT related problems
- Ability to build strong internal customer relationships