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Remote Enterprise Services Engineer

Job is Expired
Location: West Coast
Compensation: To Be Discussed
Staff Reviewed: Thu, May 07, 2020
Job Category: Information Technology, Sales
Employer Type: Employer
Career Level: Experienced

Job Summary

An information management company needs applicants for an opening for a Remote Enterprise Services Engineer.

Individual must be able to fulfill the following responsibilities:

  • Triage inbound support cases
  • Identify and rapidly assign tier 3 support cases to Technical Account Managers
  • Conduct daily health-checks on assigned accounts

Applicants must meet the following qualifications:

  • BA/BS or equivalent experience
  • 5 years of experience in IT/Consulting
  • 5 years of experience in Systems Administration/Engineering
  • Strong troubleshooting skills
  • Broad knowledge across several technical domains
  • Ability to articulate and communicate

COMPLETE JOB DESCRIPTION

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