Remote Enterprise Technical Account Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Apr 22, 2022

Job Summary

A cybersecurity company has an open position for a Remote Enterprise Technical Account Manager.

Core Responsibilities Include:

  • Documenting and tracking customers' feature and support requests
  • Acting as the technical liaison with Red Canary's enterprise customers
  • Documenting best practices and troubleshooting guidance

Qualifications for this position include:

  • 3+ years of enterprise experience designing and implementing infrastructure initiatives with a familiarity of security technologies
  • Ability to clearly communicate complex solutions in an easy to understand manner
  • Strong understanding of technology and security products
  • Experience solving Level 2, and 3 Support cases
  • Strong ability to prioritize tasks and issues using sound data and metrics
  • Experience consulting enterprise customers

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH