Job Summary
A healthcare staffing and consulting agency is filling a position for a Remote Epic Clinical Service Desk Analyst in Brentwood.
Individual must be able to fulfill the following responsibilities:
- Provides Tier 1 support to patients, physicians, and hospital staff
- Triages end user issues and determines if the issue can be resolved at Tier 1
Skills and Requirements Include:
- Minimum overnight travel (up to 10%) by land and/or air
- 2 years' customer service experience
- 1-year Epic clinical experience as end user, credentialed trainer, or other relevant clinical experience