Remote Epic Clinical Service Desk Analyst in Brentwood

Job is Expired
Location: Tennessee
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 19, 2020

Job Summary

A healthcare staffing and consulting agency is filling a position for a Remote Epic Clinical Service Desk Analyst in Brentwood.

Individual must be able to fulfill the following responsibilities:

  • Provides Tier 1 support to patients, physicians, and hospital staff
  • Triages end user issues and determines if the issue can be resolved at Tier 1

Skills and Requirements Include:

  • Minimum overnight travel (up to 10%) by land and/or air
  • 2 years' customer service experience
  • 1-year Epic clinical experience as end user, credentialed trainer, or other relevant clinical experience

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