Job Summary
A technology company has an open position for a Remote Evergreen Technical Support Representative I Through V in Scottsdale.
Core Responsibilities Include:
- Assisting customers
- Troubleshooting and resolving technical issues
- Reporting bugs and trends to the necessary stakeholders
Qualifications for this position include:
- 3+ years technical support experience
- Proficient with Windows operating systems, mobile devices and cloud-based solutions
- Strong comprehension of internet networking and routing
- Proficiency with Microsoft Office
- Strong analytical/troubleshooting skills
- 2 to 3+ years of experience in networking and telecommunication