Remote Financial Client Experience Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, Jun 20, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial services and technology company has an open position for a Remote Financial Client Experience Specialist.

Core Responsibilities Include:

  • Providing solutions to complex client issues by phone, chat, and email with speed, professionalism and empathy
  • Producing written & visual collateral to aid in client education
  • Being the first point of contact for non-strategic client inquiries

Skills and Requirements Include:

  • Consistent high-level execution against support standards
  • Proven ability to handle even the most difficult customer inquiries efficiently and with empathy
  • A keen interest in client support
  • Excellent phone etiquette and the ability to listen, understand and find a solution to complex requests
  • Experience in a multi-channel support environment
  • An interest in data, and an understanding of its importance in driving change

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH