Remote Financial Customer Care Representative

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Jan 17, 2023

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A banking institution has an open position for a Remote Financial Customer Care Representative.

Core Responsibilities Include:

Responding to both internal and external customer inquiries through a variety of mediums
Accurately processing orders, forms, applications, and requests submitted within SLA timeframe
Assisting internal and external customers with troubleshooting, recommending possible solutions

Qualifications Include:

High School Diploma/GED
6-12 months of customer service experience
Experience using Microsoft Office Suite
Ability to demonstrate an understanding of electronic banking services especially
Previous experience using social media, instant chat, e-mail, etc.
Demonstrated knowledge of current technologies such as used: tablets, computers, smart phones, etc

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Remote Financial Customer Care Representative

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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