Remote Financial Customer Care Representative

Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jan 17, 2023
This job expires in: 12 days

Job Summary

A banking institution has an open position for a Remote Financial Customer Care Representative.

Core Responsibilities Include:

  • Responding to both internal and external customer inquiries through a variety of mediums
  • Accurately processing orders, forms, applications, and requests submitted within SLA timeframe
  • Assisting internal and external customers with troubleshooting, recommending possible solutions

Qualifications Include:

  • High School Diploma/GED
  • 6-12 months of customer service experience
  • Experience using Microsoft Office Suite
  • Ability to demonstrate an understanding of electronic banking services especially
  • Previous experience using social media, instant chat, e-mail, etc.
  • Demonstrated knowledge of current technologies such as used: tablets, computers, smart phones, etc

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