Remote Financial Technology Customer Success Management Group Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Mar 28, 2021

Job Summary

A software development company has an open position for a Remote Financial Technology Customer Success Management Group Manager.

Candidates will be responsible for the following:

  • Developing best practices
  • Guiding customers through key regulatory milestones (URLA) and partner integrations (Ellie Mae Next Gen upgrade)
  • Collaborating with Relationship Managers (Sales) to recommend holistic, growth strategies for each customer

Required Skills:

  • 10+ years experience managing customer success teams
  • Highly structured thinker capable of implementing processes that drive scale
  • Proven ability to thrive with a high level of autonomy and responsibility
  • Shown ability to recruit, mentor, and retain great people
  • Track-record of collaborating effectively with other go-to-market teams and business stakeholders

COMPLETE JOB DESCRIPTION

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