Job Summary
A non-profit technology organization has a current position open for a Remote FinOps Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Focus on building relationships across a range of key functions within the partner organization
- Play a key part in onboarding new partners
- Manage specific metrics for partnerships
Must meet the following requirements for consideration:
- Minimum 5 years of experience in Customer Success Management
- Demonstrable track record in retaining and growing customers
- Ability to build and nurture key partner relationships
- Be able to advocate for the customer internally and externally
- Excellent communication and interpersonal skills
- Good critical thinking, multi-tasking and problem-solving skills
