Remote Fraud Intake Coordinator

Location: Florida, Virginia

Compensation: To Be Discussed

Staff Reviewed: Tue, May 04, 2021

This job expires in: 20 days

Job Category: Administrative

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A bank is filling a position for a Remote Fraud Intake Coordinator.

Core Responsibilities Include:

  • Assessing customers’ various needs
  • Providing expert service and advocating for the best solution to their problems
  • Minimizing customer effort while showing a high level of passion and energy

Qualifications Include:

  • Excellent verbal and written communication skills
  • A passionate customer service advocate with strong critical thinking skills
  • Strong time management/multi-tasking skills in a virtual environment
  • Exceptional listening, questioning and technical troubleshooting techniques
  • High level of autonomy, self motivation and ethical self-management
  • Comfort with schedules that will most likely require afternoons or evenings

COMPLETE JOB DESCRIPTION

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