Job Summary

A financial services company has a current position open for a Remote Fraud Operations Director in New York City.

Candidates will be responsible for the following:

• Building, scaling, and leading a world-class Fraud Operations team across internal and outsourced (BPO) team members
• Establishing and tracking KPIs and OKRs for Fraud Operations including the decision rules for the Fraud Operations team
• Identifying risk factors and trends of potentially fraudulent activity, including the development of trend reports and key indicators

Qualifications Include:

• 10+ years working in fraud roles
• 5+ years in people management directly managing Fraud Operations teams
• Experience in regulated financial services, with review of such activities as payments, P2P money movement, disputes, chargebacks, etc
• In-depth knowledge of the financial services/banking regulatory environment: FACT Act, Bank Secrecy Act, Reg E, FINRA/SEC, etc