Remote Furniture Customer Service Associate II in the Dallas Area

Job ID: Available for Members

Location: Texas

Compensation: Hourly

Posted: Wednesday, May 23, 2018

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Future Openings, Benefits Available

Job Summary

A specialty retailer is searching for a person to fill their position for a Remote Furniture Customer Service Associate II in the Dallas.

Core Responsibilities of this position include:

  • Addressing customer questions and concerns regarding product and delivery information
  • Providing product information, reviewing alternative solutions and placing orders for the customer
  • Successfully negotiating and appeasing customers

Must meet the following requirements for consideration:

  • Must be able to occasionally travel to the Care Center for meetings and training with advanced notice
  • Must attend online training: April 23rd - May 11th - (8:00 am - 4:30 pm) or (1:30 pm - 10:00 pm)
  • Must have a desktop computer or laptop with high-speed internet along with accessible camera for live virtual discussion
  • Must have a home phone or cell phone with a compatible headset
  • Must have a strong ability to communicate both verbally and written with capable data entry skills
  • High school diploma or GED