Remote Guest Experience Agent in Canyon City

Location: Colorado

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 18, 2020

This job expires in 27 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A call center is searching for a person to fill their position for a Remote Guest Experience Agent in Canyon City.

Core Responsibilities of this position include:

  • Verifying ID of guest with every call before proceeding
  • Receiving, documenting, and responding to inbound calls from customers (guests) on vacation rentals
  • Coordinating with field operations to schedule any onsite maintenance or supply deliveries

Position Requirements Include:

  • High School degree or GED is required
  • Technologically savvy candidate with typing skills above 25 wpm
  • Customer Service oriented, genuine desire to help guest
  • Excellent listening skills and ability to develop rapport on the phone
  • Ability to diagnose basic computer and connectivity issues
  • Proficiency at navigating multiple screens/programs/platforms while talking and typing